HYPERSKIN
Frequently Asked Questions
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What kind of data should we provide?
- Photogrammetry / scanning input:
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Minimum requirements:
- The head model with clean UVs*
- Color map.
Optional but recommended:
- High-poly model and/or
- ZTL and/or
- Displacement map
*obj, abc, fbx are currently supported
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- Hand sculpted / textured model input:
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Minimum requirements:
- The head model with clean UVs*
- The model at the highest Subdivision or the ZTL file
Optional:
- Color map
- Displacement map
*obj, abc, fbx are currently supported
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What are the different formats you could export from Hyperskin?
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Any kind of 2D formats, such as EXR 32bit/16bit float, TIF 32bit/16bit, PNG... The exported maps are fully calibrated*, so we highly recommend the EXR format to get the best quality.
*Meaning that the displacement will be "plug and play", no need to tweak the height or mid-point values. You'll get instantaneously proper results.
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Technology & Data
Do you use any kind of cloud-computing or AI?
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We do not use neither any sort of AI nor cloud-computing. We want to fully control the output, but also, to avoid potential legal issues with companies feeling concerned about their data.
Our team works on-site, hence the given data are in a safe place in our secured server and can not be spread or shared outside the company.
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How long do you store the data?
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Currently, we keep the raw and processed data for 60-days.
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What happens to my data after?
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All the data will be purged after 60-days safety period.
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Who owns the data?
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The Client is the owner of the raw data that is sent to us. Once the payment is done, the processed data ("the output images") will also be owned by the client. TexturingXYZ will not use the data afterward, without the written permission of the client.
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Pricing & Payment:
How much does it cost?
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Each case being is different, the pricing may vary a bit depending on the input data given to start with. To get a quote, please contact us directly so we can estimate precisely the production cost.
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How to make the payment once processed and approved?
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- Online payment: We can create a private product page, on our secured platform Texturing.xyz where you can pay using a credit card. Once the payment is done and received, we will send in return the pack(s) within 24h. The invoice will be sent automatically after the purchase.
- Bank payment: Through a standard wire transfer payment.
Purchase order (PO) is accepted, payment terms should be fixed to a maximum of 30 days.
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Should we pay in advance?
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Never! First we proceed to a control test : we will work with the given data and send you a render showing the results. If you like it, then you can pay for it, if not, you won't be asked to make a payment.*
*Due to the high demand for a free test, we put priorities on companies interested in long-term collaboration.
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Do you accept contracts?
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Yes, of course. The advantage is that we can make sure to fit perfectly your data* with our system. This could also leads you to some discounts as we will need less time to get the desired outputs.
*In the case that the provided data are consistent: basemesh / uvs / textures.
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I'm a Character Artist, could I use your service?
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We mainly focus on studios for now. So if you are working for a company, please ask your manager or supervisor to contact us!
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